JOYJAN | Japanese Mahjong Game>>Online Mahjong FAQ
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| Did not receive the email verification from JOYJAN | |
| I forgot my password | |
| I forgot my username |
Starting the Mahjong Game |
| The mahjong game won't start or download | |
| I logged in, but can not establish connection to the game |
Problems During Play |
| The mahjong game screen is cut off |
| Did not receive the email verification from JOYJAN | |
| Please check your spam box Your email software or provider may designate email from JOYJAN as spam. Please check your email settings. Your registered email may be incorrect. Please re-register. | |
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| I forgot my password | |
| Please reset your password here: Forgot ID/PASS | |
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| I forgot my username | |
| You can retrieve your username by entering your email address here: Forgot ID/PASS | |
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| The mahjong game won't start or download | |
| Please check your Java settings and ensure you have the latest Java version. | |
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| I logged in, but can not establish connection to the game | |
| There may be a problem with the connection to the game server | |
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| The mahjong game screen is cut off | |
| JOYJAN supports 1024x768 or greater display setting The game screen may not display properly with a 800x600 display | |
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